Thank you for checking out my portfolio.  I am in the process of updating these projects with more detail.  If there are any projects in particular that you’d like more information on just message me and I’ll make that my focus.  Thank you for your patience.

Shelter Insurance Customer Service Intranet Site

Please note: This is only accessible to Shelter Insurance employees

  • Gathered requirements.
  • Their old site had a lot of content that was dead or very spread out. Conducted a card sort to help with information architecture.
  • Trained and lead two front-end developers through development process.
  • Regularly watch the customer services department to look for issues with this site as well as the Shelter Insurance public site.

Shelter Insurance Agent Pages

auto

 

 

 

 

  • Lead brainstorming session to gather design ideas.  Combined favorite ideas into three different sketches.
  • Prepared testing script and test plan
  • Set up equipment to record tests
  • Moderated users during usability tests
  • Testing on three different paper prototypes
  • Chose design based off of testing results and worked with developer to implement
  • Link: https://www.shelterinsurance.com/CA/agent/NANCYALLISON

Websites:


shelter



www.shelterinsurance.com

  • Design and redesign based off of usability testing, wireframes and prototypes
  • Backend user training
  • CMS admin
  • Communicate with developers to ensure website functions properly
smcl



Social Media Content Library

  • Please note: At this time this is only available to Shelter Insurance agents
  • Designed based off of prototypes and iteration
  • Backend user training

tribune



www.columbiatribune.com

  • Designed, redesigned and maintained site using iteration, wireframes and prototypes
  • Trained backend users
  • Troubleshot and resolved visitor complaints
  • CMS admin

evmm



www.everythingmidmo.com

  • Maintained and designed from iteration, wirefrimes and prototypes
  • Trained backend user
  • Assisted with content management
  • Troubleshot and resolved user issues

Specific Projects:


auto



www.shelterinsurance.com/CA/quote/auto

  • Iterated with coworker on redesign using high fidelity protoypes
  • Chose usability test participants
  • Set up equipment, observing and recording findings of usability tests
  • Implemented usability test findings into design

renters



www.shelterinsurance.com/CA/quote/renters

  • Redesigned using high fidelity protoypes
  • Chose usability test participants
  • Set up equipment, observing and recording findings of usability tests
  • Implemented usability test findings into design
billPay



Shelter Insurance Mobile Bill Pay

  • Please note: This is only accessible by Shelter Insurance clients
  • Iterated with coworker on redesign using high fidelity protoypes
  • Prepared testing script and test plan
  • Set up equipment to record tests
  • Moderated users during usability tests
  • Compiled notes from recordings of usability tests into spreadsheet to prioritize necessary changes
  • Implemented usability test findings into design
changeCoverages



Shelter Insurance Change Coverages Flow

  • Please note: This is only accessible by Shelter Insurance clients
  • Iterated with coworker on redesign using high fidelity protoypes
  • Prepared testing script and test plan
  • Set up equipment to record tests
  • Moderated users during usability tests
  • Compiled notes from recordings of usability tests into spreadsheet to prioritize necessary changes
  • Implemented usability test findings into design

Yes, I realize it has been a year

So I dropped in on this blog and realized it has been almost a whole year since I have posted anything. Considering everything I have been up to this is pretty much unacceptable. In the photo world I have an exhibit at The Vault in Mexico, MO and will be judging a photo competition later this month. I was offered a job at the National Guard as a photographer and laid off before I was even able to get one day in.

But, the biggest change in my life since my last post is centered around this fine looking fellow. Ladies and gentlemen, I would like to introduce you to Jimi.

Hollywood

Last weekend my brother and I decided to hike up to the Hollywood sign….
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We got a little lost on the way up, but found the original Batcave…..

This is the cave (that turned out to be a tunnel) from the 50’s television series.
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On our way down we saw a rattlesnake and it scared poor Brian….

But he recovered and we made it home safely.