Shelter Insurance Customer Service Intranet Site

Please note: This is only accessible to Shelter Insurance employees

  • Gathered requirements.
  • Their old site had a lot of content that was dead or very spread out. Conducted a card sort to help with information architecture.
  • Trained and lead two front-end developers through development process.
  • Regularly watch the customer services department to look for issues with this site as well as the Shelter Insurance public site.