Category: User Interface

Shelter Insurance Change Coverages Flow

Please note: This is only accessible by Shelter Insurance clients

  • Iterated with coworker on redesign using high fidelity protoypes
  • Prepared testing script and test plan
  • Set up equipment to record tests
  • Moderated users during usability tests
  • Compiled notes from recordings of usability tests into spreadsheet to prioritize necessary changes
  • Implemented usability test findings into design

Shelter Insurance Mobile Bill Pay

Please note: This is only accessible by Shelter Insurance clients

  • Iterated with coworker on redesign
  • Prepared testing script and test plan
  • Set up equipment to record tests
  • Moderated users during usability tests
  • Compiled notes from recordings of usability tests into spreadsheet to prioritize necessary changes
  • Implemented usability test findings into design

Shelter Insurance Agent Pages

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  • Lead brainstorming session to gather design ideas.  Combined favorite ideas into three different sketches.
  • Prepared testing script and test plan
  • Set up equipment to record tests
  • Moderated users during usability tests
  • Testing on three different paper prototypes
  • Chose design based off of testing results and worked with developer to implement
  • Link: https://www.shelterinsurance.com/CA/agent/NANCYALLISON

Shelter Insurance Policy Change

  • Please note: This is only accessible by Shelter Insurance clients
  • Assisted in requirements gathering.
  • Focused on UX Design. Designed the flow of a complex task to cause the least confusion for customers.
  • Lead front-end developer through development process.
  • Held first round of usability testing and created PowerPoint presentation based off the findings.